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Boca Raton News

ARTICLE

Date ArticleType
1/4/2022 General

Employment Opportunity at Elmridge Protection

Elmridge Protection is seeking an experienced administrative person to serve as a point of contact for customers with queries about products, orders, deliveries, while utilizing our CRM customer relationship management system and provide support to our sales management team.  Our ideal candidate is task ready, experienced professional, with a deep knowledge of customer service best practices. We expect an energetic, goal-driven person with excellent communication and organizational skills. This candidate should be able to speak with administrators, current and potential new customers in person, by phone and email at moment notice to easily contribute to the existing high quality customer service of the company. Reliability and accountability is expected.

 

Responsibilities

  • Sales order processing
  • Maintain and update customer records
  • Collaborating with account managers
  • Communicate important feedback from customers internally
  • Present new or additional products and services to existing customers
  • Create and maintain reports on sales activity, account status and anything else
  • Schedule and implement follow ups after sale to ensure customer satisfaction
  • Respond promptly to customer queries and complaints to find solutions and defuse tension
  • Provide troubleshooting assistance for customer orders, account statuses and relevant problems
  • Provide data and guides to help the sales team
  • Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
  • Constant Contact

 

Requirements

  • Four year undergraduate Bachelor Degree
  • Proven work experience with administrative and customer service 
  • Hands on experience with CRM software, MS Office, Excel, Power Point
  • Experience with social media marketing for professional use
  • Excellent grammar, spelling, organizational and multitasking skills
  • A team player with high level of dedication
  • Ability to work under strict deadlines
  • Availability for travel
  • In-depth understanding of sales principles and customer service practices
  • Analytical and multitasking skills
  • Confident self-starter, assertive, open to all tasks, above and beyond work ethic

 

Salary

Salary commensurate with experience

 

Contact

Email resume with two professional and one personal reference to [email protected] 

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Copyright Boca Chamber.  All Rights Reserved.
1800 N. Dixie Highway, Boca Raton, FL 33432
Phone: (561) 395-4433 | Fax: (561) 392-3780 | [email protected]
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  • The Chamber
    • Join the Boca Chamber Today!
    • About the Boca Chamber
    • Testimonials
    • Meet The Team
    • Meet the Board of Directors
    • Message from the CEO & Chair
    • Pay Your Invoice
    • Programs and Events >
      • Ambassadors
      • Women's Business Programs
      • EXPO'S
      • Annual Celebration
      • Membership Breakfast
      • Business Awards Luncheon
      • DIAMOND Award Luncheon
      • Golf Classic
      • Holiday Auction
      • Leadership Boca
      • Leads Groups >
        • Leads Group 1
        • Leads Group 2
        • Leads Group 3
        • Leads Group 4
        • Leads Group 5
        • Leads Group 6
      • PULSE Business Professionals Under 40
      • BLU-PAC
    • Calendar >
      • Chamber Calendar
      • Community Calendar
    • Chamber Resources >
      • Boca Chamber Annual Directory
      • Boca Chamber Quarterly CONNECTION Newsletter
      • Member Coupon LIst
      • Coupon Help - Please Read
      • Technology Forums
      • Office Depot Membership Program
      • Partnerships - Lynn University
    • Boca Raton TRUSTEE MEMBERS >
      • Join the Trustees
      • Trustee Benefits
    • Market Your Company >
      • Advertise With Us
      • Get Involved!
      • Exhibitor Tables
      • Free Opportunities
      • Social Media
      • Visit Boca Raton
    • Hurricane Recovery Resources
    • Committees
    • Coupons
    • Contact Us
  • Welcome
    • Visit Boca
    • Boca Chamber Chat Podcast
    • Visit Boynton
    • Relocation Packet
    • Boynton Beach Resources
    • Education >
      • Palm Beach County Education
    • Golf in Boca
    • Health Care
    • Hotels
    • Map of Boca Raton
    • Restaurants
    • Shopping
    • Sports
    • Transportation
    • Worship
    • Real Estate
  • Business Directory
    • Advanced Search
    • New Members
    • All Categories
  • Advocacy
    • BLU-PAC
    • Legislative Agenda 2024
    • Federal, State and Local Government Links
    • Golden Bell Education Foundation
    • Leadership Boca
    • Non-Profit Member Opportunities
    • Young Entrepreneurs Academy (YEA!)
    • Information Station
  • Events
    • Chamber Events
    • Community Events
  • Boynton Beach
    • About
    • Calendar
  • 44th Annual Holiday Auction